How do I add an email account?

 

  1. Open your internet browser and go to your hosting control panel.
    • Click here for an easy to use script we've written to find your site's control panel link.
  2. A security alert my appear if you're using Internet Explorer 7. Choose the "Continue to this web page" option.
  3. Login to your account. Your login information is contained in your welcome email.
    • Typically your username will be your web site address without the "www.". For example, if your web site address is www.waveinternetsupport.com, your username would be "waveinternetsupport.com" (without the quotes).
  4. Click on "Create an Email Account"
  5. Where you are prompted for "Mail Account*", enter the email address you wish to setup.
    • If you wish to setup demoaccount@waveinternetsupport.com, you would enter "demoaccount".
  6. The password field is where you enter your desired password. We suggest that you use a password containing numbers and letters, and that your password not contain any portion of the email address.
    • Example
    1.  
      • Good password- 874ae2ft
      • Bad password- demoaccount
  7. Click "Next"
  8. The next screen will be your anti virus preferences. We suggest that you check the "incoming and outgoing mail" option.
  9. Click "Next"
  10. The next screen will be your spam filtering options.
  11. Click the "spamfilter__enabled_legend" box to enable your spam filter.
  12. "The score that a message must receive to qualify as spam" should have a default of 7.00. We have found this to be the best at filtering spam, while not marking legitimate emails as spam.
  13. The final thing, is you have two options.
    • Add the following text to the beginning of subject of each message recognized as spam
      • This will attach a desired string to the subject line of your incoming emails. This is highly recommended, as you will receive an occasional message that gets flagged as spam, that really isn't spam.
    • "Delete spam mail when it comes to mailbox"
      • If this is checked, email that the system determines is spam will be deleted, and never go to your inbox. This is suggested if you've used the option to add text to the email subject, and found it to be near 100% effective for your needs.
  14. Click "Finish".
  15. That's it, you've successfully added an email account!

 

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