Knowledgebase

A mail group is useful for routing a single email address to multiple addresses.

To setup a mail group-

• Go to www.waveinternet.com and click on "Login" in the upper right hand corner.
• A login window will appear. Enter your login information.
  • Login will be yourdomain.com
    • For instance, if your web site is www.waveinternetsupport.com, your login will be waveinternetsupport.com
  • Your password is the password provided to you in the welcome email.
• After logging in, you will see "My Desktop". Click on "Create an Email Account"
• Where you are prompted for "Mail Account*", enter the email address you wish to setup.
  • If you wish to setup demoaccount@waveinternetsupport.com, you would enter "demoaccount".
• The password field is where you enter your desired password. We suggest that you use a password containing numbers and letters, and that your password not contain any portion of the email address.
  • Example
  1.  
     • Good password- 874ae2ft
     • Bad password- demoaccount
• Click "Next"
• The next screen will be your anti virus preferences. We suggest that you check the "incoming and outgoing mail" option.
• Click "Next"
• The next screen will be your spam filtering options.
• Click the "spamfilter__enabled_legend" box to enable your spam filter.
• "The score that a message must receive to qualify as spam" should have a default of 7.00. We have found this to be the best at filtering spam, while not marking legitimate emails as spam.
• The final thing, is you have two options.
  • Add the following text to the beginning of subject of each message recognized as spam
    • This will attach a desired string to the subject line of your incoming emails. This is highly recommended, as you will receive an occasional message that gets flagged as spam, that really isn't spam.
  • "Delete spam mail when it comes to mailbox"
    • If this is checked, email that the system determines is spam will be deleted, and never go to your inbox. This is suggested if you've used the option to add text to the email subject, and found it to be near 100% effective for your needs.
• Click "Finish".
• Now click on "Home" in the upper left hand corner.
• On the next page, click "Mail"
• On the mail accounts page, click on the account you just setup.
• Click on "Mail Account".
• Click "Add New Member".
• On the next page, you have two options.
  • To add an address that is not on domain (an off network account such as hotmail, yahoo, gmail, etc), type the address in the box across from "E-mail".
  • To add an address that is on domain, simply click the checkboxes for all the emails you wish to add.
• Finally Click "Okay"
• To add any other addresses, simply click "Add New Member" again and repeat the steps.

That's it! You've successfully configured a mail group!